Shipboard Operations Management Programs

Sourcing and maintaining a trusted, efficient and properly focused crew is an increasing challenge for many Yacht Owners and Yacht Management Companies. Costly and time-consuming problems include high turnover, lack of loyalty, and the inability to meet the Owner's operations and professional expectations. Even when a senior level and highly experienced Captain is employed, it is often difficult to establish a strong professional "team approach" to meeting the goals and expectations of the vessel. Additionally, while professional crew are required to be STCW certified, they may lack the expertise to apply their training to real-world emergency situations.

Yacht Sourcing has developed programs that overcome the negative effects that occur when the crew lacks a focused understanding of both owner expectations and maritime regulations. The following is a sample of Yacht Sourcing Programs:

Operations Manual Overview

Programs include the development of a "yacht specific" operations manual. This is a dynamic document that will be updated as needed. The manual typically includes:

• -Standard Operating Procedures (SOP),
• -Emergency Response Procedures (ERP), and
• -Basic Operations Forms

Standard Operating Procedures: This document specifically describes all rules and regulation, job descriptions, the intended use of the vessel and owner's expectations. The SOP should be apart of the crew's training. All new crew should read and sign prior to hiring, and should be used as a guide when performing crew performance reviews.

Emergency Response Procedures: Regulatory agencies mandate that emergency drills must be performed on a regular basis. While Man-overboard drills tend to be of a general nature, Abandon-ship and Fire Drills must be yacht specific in order to be effective during a real emergency. The intent of developing the ERP manual is to ensure that all crew is properly trained, that the emergency response procedures are effective for the specific yacht, and that the Station Bill reflects a team that is confident in their areas of responsibility.

Basic Operations Forms Basic operations forms include those that are synchronized with the business's g structure, financial accountability and USCG reporting. Examples include: Captain's and Charter Reports, Trip Reports, Financial & Budget Reports, USCG Incident Reports and Accident Reports.

Download Services Offered & Sample Project Schedule (274k PDF)